This Cookie Policy outlines how TUMBLEWEED PLANTS RETAIL HOLDINGS PTE. LTD. (“we”, “our”, or “us”) utilises cookies and similar mechanisms on www.botanicbaskets.com (the “Website”). We are committed to processing your data transparently and in full accordance with the European Union General Data Protection Regulation (GDPR), the ePrivacy Directive, and the Singapore Personal Data Protection Act (PDPA).
2. Consent and Your Choices
We respect your privacy and operate on a strict opt-in basis for all non-essential cookies. When you first visit our Website, you will be presented with a Cookie Banner. We will only deploy non-essential cookies to your device if you explicitly provide your consent by clicking the “Accept” button on our Cookie Banner. You are under no obligation to accept non-essential cookies, and you may continue to browse our Website if you decline them.
3. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device and store certain information about your preferences or past actions to ensure the website functions correctly and to improve your overall browsing experience.
4. Types of Cookies We Use and Retention Periods
In accordance with EU and Singapore regulatory standards, we limit the retention period of cookies to the duration necessary to fulfil their intended purpose. We utilise the following categories of cookies:
Strictly Necessary Cookies (No Consent Required): These cookies are essential for the fundamental operation of our Website, such as enabling you to navigate pages, add items to your basket, and proceed to checkout. The Website cannot function properly without these cookies.
Retention Period: These are primarily session cookies that expire when you close your browser. Persistent strictly necessary cookies are retained for a maximum of 12 months.
Analytical Cookies (Consent Required): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site.
Retention Period: Up to a maximum of 14 months from the date of consent.
Functional Cookies (Consent Required): These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Retention Period: Up to a maximum of 12 months from the date of consent.
5. Third-Party Cookies and Stripe
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and deliver functional features.
Please be explicitly advised that certain third-party cookies present on our Website are processed directly by Stripe. These cookies are strictly utilised to process standard site operations, maintain transaction integrity, and facilitate essential website functions. Stripe manages the data collected through these specific cookies in accordance with its own operational policies.
6. Managing Your Cookie Preferences
You retain full control over your cookie preferences at all times. In addition to our Cookie Banner, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provides information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie. Please note that if you choose to disable Strictly Necessary Cookies via your browser settings, some portions of our Website may not function properly.
7. Changes to This Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in legal requirements or our operational practices. Any updates will be posted on this page, and the “Effective Date” at the top of this policy will be revised accordingly. We encourage you to review this Cookie Policy periodically.
8. Contact Us
If you have any questions about this Cookie Policy or our data practices, please contact our registered office:
