Welcome to botanicbaskets (www.botanicbaskets.com). These terms govern the processing, handling, and protection of financial transactions placed on our website. We are registered in Singapore and provision our woven indoor plant basket products exclusively to customers located within the European region.
1. Corporate Identity and Billing
For transparency and compliance, please note that our operational and legal entity details are as follows:
Company Name: TUMBLEWEED PLANTS RETAIL HOLDINGS PTE. LTD.
Upon the successful completion of an order, the billing descriptor appearing on your bank or credit card statement will be displayed as our registered company name: TUMBLEWEED PLANTS RETAIL HOLDINGS PTE. LTD.
2. Accepted Payment Methods
We accept the following major credit and debit cards for transactions:
Visa
Mastercard
American Express
3. Payment Processing Infrastructure
All financial transactions on our website are handled by Stripe, an independent payment processor. Please note the following regarding our payment processing structure:
No Account Requirement: You are not required to hold, create, or log into a Stripe account to complete your purchase. Payments are processed seamlessly at checkout.
Independent Operation: Stripe acts solely as an independent transaction processor and is not a commercial partner or affiliate of botanicbaskets.
Transaction Monitoring: To protect all parties and maintain financial integrity, the payment processor routinely conducts risk assessments and monitors transaction data to identify and prevent abnormal or unauthorised activity.
4. Transaction Protection and Data Privacy
We are committed to handling your personal and financial information in accordance with relevant regulatory frameworks across Singapore and the European Union.
Information Protection: While no electronic transmission or digital storage environment is entirely without vulnerabilities, we implement reasonable, industry-standard cryptographic protocols to protect your payment details during transit.
Cookie Consent: We respect your digital privacy. Our website utilises a cookie banner system; we will only deploy non-essential cookies to your device after you have explicitly provided consent by clicking the “Accept” button on our banner.
For further details on how your information is collected, retained, and managed, please consult our dedicated Privacy Policy.
5. Contact Information
Should you have any inquiries specifically regarding your transaction, billing statement, or these payment terms, please contact our administrative team using the details below. We aim to respond to all electronic correspondence within 24 hours.
Email Address: flower@botanicbaskets.com
Telephone: +65 65454763
Business Address: 12 Pasir Ris Link, Singapore 518164
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